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Our Projects

Childline Project

Childline project was awarded to MSSVP in March 2015, by Childline India Foundation. Childline is India’s first 24-hour, free, emergency phone outreach service for children in need of care and protection. Any concerned adult, or a child in need of help can dial 1098, the toll free number to access the services. MSSVP’s Childline will not only respond to the emergency needs of children, but also link them to services for their long-term care and rehabilitation.

MSSVP runs Childline centres in Balrampur and Surguja districts. MSSVP Childline has 10-member staff, including men and women. There is a bed and kitchen. A rescued child is first brought, fed, given proper clothes and the staff notes down her/his details. Childline can keep her for a maximum of 48 hours. Childline centres are open 24 hours, 7 days a week. Children can be brought in any time of the day or night.

Once a vulnerable child has been rescued and given immediate shelter at Childline centres, his/her details are noted down and presented to the Child Welfare Committee (CWC) of the district, the police and the Juvenile Justice Board. CWC then takes a decision and sends these children in the Homes for Children. MSSVP runs a home for girls in Ambikapur and a home for boys in Baikuntpur.

Girl children become vulnerable to rape, or when they unwanted by parents following teenage pregnancy. Both boys and girls become vulnerable to hunger in case of extreme poverty or when their mother dies or elopes; sometimes children become vulnerable to starvation when both parents are alcoholics, a common occurrence in the state.

Bal Griha

MSSVP runs two shelter homes for children, one for girls (in Ambikapur, Surguja) and one for boys (in Baikunthpur, Koria). Both these homes are supported and supervised by the Women and Child Development Department.
Each home has a 10-member staff, including a full-time Superintendent, counsellor, Case worker, two house mothers, a cook, helper, housekeeper and paramedic.

The Juvenile Justice Act clearly spells out the menu to be followed, clothes, shoes and other essentials to be provided and the daily routine of the children.The homes run as per the guideline of the Juvenile Justice Act. A management committee inspects the homes every 3 months. The members of the committee are the District Child Protection Officer, District Programme Officer, Chairperson of Child Welfare Committee, Chief Medical Officer, and the Block Education Officer.
Yoga classes are conducted in the morning to keep all the children active and healthy.

Bal Griha (Balika), Ambikapur

Girls who do not have anyone to take care of them at home, survivors of rape who find themselves pregnant and abandoned, all find a home in Balika Griha. It is a home that takes care of girl children from the age of 6 to 18 years. MSSVP runs the home with the guidance and support of the district’s Child Welfare Committee (CWC) and the Ministry of Women and Child Development. Every month each girl is presented before CWC, which tracks their progress, mental state, and take decisions when the need arises. For example, CWC and ICPS together make decision if he/she is to be sent to a mental institutional. Balika Griha is there only for caring, but all decisions related to the child are taken by the government bodies.

Bal Griha (Balak), Baikunthpur

Like the Balika Griha in Ambikapur, Surguja, MSSVP runs Balak Griha in Baikunthpur, Koria district. It is a home for boys in need of care and protection. Here too the inmates are from 6 to 18 years. Both the homes for children are fitted with CCTV cameras and run in close coordination with the Child Welfare Centre and the Department of Women and Children.

Like the Balika Griha in Ambikapur, Surguja, MSSVP runs Balak Griha in Baikunthpur, Koria district. It is a home for boys in need of care and protection. Here too the inmates are from 6 to 18 years. Both the homes for children are fitted with CCTV cameras and run in close coordination with the Child Welfare Centre and the Department of Women and Children.

Impact of Childline

The most visible impact of the project has been that one rarely sees ragpickers or beggars among children in Ambikapur city as well as Balrampur.

Details of cases Surguja Surguja
Protection from Sexual Abuse 14 16
Child Marriage 16 20
Child Labour 06 13
Child Beggary 12 -
Child Trafficking 05 02
Shelter 29 20
Restoration 13 0
Emotional Support and Guidance 05 04
Child Lost and identity is lost 07 11
Medical Help 02 07
Covid Intervention 316 425
Other Intervention 06 06
Total cases 431 524

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